UKCCF Awards

Helen Luty

Head of Customer Experience

Helen has over 20 years’ experience in Customer Service Leadership across a variety of B2B, B2C and public sector businesses. Her role at Landmark Information Group is responsible for service and success across a variety of divisions, evolving strategies to ensure Landmark are easy to do business with, that focus on positive outcomes, that seek and learn from feedback and that look to the ever-evolving needs of customers.

Helen has a passion for making a difference, this cascades throughout the Customer Experience Teams and has resulted in high engagement scores and as we all know…… engaged and happy teams mean engaged and happy customers.